:root{
  --navy:#0f2a44; --navy2:#1b3d5e; --ink:#13202e; --muted:#5f6f80; --line:#dfe5ec;
  --bg:#f4f6f9; --card:#ffffff; --accent:#f07a28; --accent-soft:#fdeee2;
  --ok:#1f9d63; --ok-soft:#e3f5ec; --warn:#d48a0b; --warn-soft:#fdf3dd;
  --bad:#d64545; --bad-soft:#fbe6e6; --info:#2f6fb3; --info-soft:#e5eff9;
  --r:12px; --sh:0 1px 2px rgba(15,42,68,.06),0 4px 14px rgba(15,42,68,.05);
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font-family:Inter,"Segoe UI",system-ui,Arial,sans-serif;color:var(--ink);background:var(--bg);font-size:14px;line-height:1.45}
button,input,select,textarea{font:inherit;color:inherit}
a{color:var(--navy2)}
.dots{background-color:var(--bg);background-image:radial-gradient(#d3dae3 1px,transparent 1px);background-size:22px 22px}
svg.i{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}

/* ===== Escolha de perfil e login ===== */
.gate{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:32px 16px}
.gate-box{width:100%;max-width:430px}
.gate .kicker{font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--navy2);font-weight:600;margin:6px 0 14px}
.gate h1{font-size:24px;margin:0 0 24px;letter-spacing:-.01em}
.perfil{display:flex;align-items:center;gap:14px;width:100%;text-align:left;background:#fff;border:1px solid var(--line);border-radius:10px;padding:14px 16px;margin-bottom:12px;cursor:pointer;transition:.15s}
.perfil:hover{border-color:var(--navy2);box-shadow:var(--sh);transform:translateY(-1px)}
.perfil .ico{width:36px;height:36px;border-radius:8px;background:#e9eef4;color:var(--navy);display:grid;place-items:center}
.perfil b{display:block;font-size:15px}
.perfil small{color:var(--muted)}
.perfil .chev{margin-left:auto;color:var(--muted)}
.gate-links{display:flex;justify-content:space-between;margin-top:20px;gap:12px;flex-wrap:wrap}
.gate-links a{display:inline-flex;gap:6px;align-items:center;text-decoration:none;font-weight:500}
.gate-links svg.i{width:14px;height:14px}
.field{margin-bottom:14px}
.field label{display:block;font-weight:500;margin-bottom:6px}
.field label .req{color:var(--bad)}
.inp{width:100%;padding:10px 12px;border:1px solid #cdd5df;border-radius:8px;background:#fff;outline:none}
.inp:focus{border-color:var(--navy2);box-shadow:0 0 0 3px rgba(27,61,94,.12)}
textarea.inp{min-height:80px;resize:vertical}
.demo-hint{background:var(--info-soft);color:var(--navy);border-radius:8px;padding:10px 12px;font-size:13px;margin-bottom:16px}
.back{display:inline-flex;align-items:center;gap:4px;color:var(--muted);text-decoration:none;font-size:13px;margin-bottom:18px;cursor:pointer;background:none;border:0;padding:0}
.erro{color:var(--bad);font-size:13px;min-height:18px;margin-bottom:8px}

/* ===== Botões e etiquetas ===== */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;border-radius:8px;padding:9px 14px;font-weight:600;cursor:pointer;background:var(--navy);color:#fff;white-space:nowrap}
.btn:hover{background:var(--navy2)}
.btn.full{width:100%;padding:11px}
.btn.ghost{background:#fff;color:var(--navy);border-color:var(--line)}
.btn.ghost:hover{border-color:var(--navy2)}
.btn.accent{background:var(--accent)}
.btn.accent:hover{filter:brightness(.95)}
.btn.danger{background:#fff;color:var(--bad);border-color:#f0c9c9}
.btn.sm{padding:6px 10px;font-size:13px}
.tag{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:600;background:#eef1f5;color:var(--muted);white-space:nowrap}
.tag.ok{background:var(--ok-soft);color:var(--ok)} .tag.warn{background:var(--warn-soft);color:var(--warn)}
.tag.bad{background:var(--bad-soft);color:var(--bad)} .tag.info{background:var(--info-soft);color:var(--info)}
.tag.acc{background:var(--accent-soft);color:var(--accent)}

/* ===== Estrutura do app ===== */
.app{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.side{background:var(--navy);color:#c9d6e3;display:flex;flex-direction:column;padding:18px 14px;position:sticky;top:0;height:100vh}
.side .brand{padding:4px 8px 14px;border-bottom:1px solid rgba(255,255,255,.08);margin-bottom:12px}
.side .brand .who{font-size:11px;letter-spacing:.1em;text-transform:uppercase;color:#8fa5bb;margin-top:6px}
.side nav{display:flex;flex-direction:column;gap:2px;overflow:auto}
.side nav a{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;color:#c9d6e3;text-decoration:none;font-weight:500}
.side nav a:hover{background:rgba(255,255,255,.06);color:#fff}
.side nav a.on{background:rgba(255,255,255,.1);color:#fff;box-shadow:inset 3px 0 0 var(--accent)}
.side .badge{margin-left:auto;background:var(--accent);color:#fff;border-radius:999px;font-size:11px;padding:1px 7px}
.side .foot{margin-top:auto;padding:12px 8px 0;border-top:1px solid rgba(255,255,255,.08);font-size:13px}
.side .foot b{color:#fff;display:block}
.side .foot button{margin-top:10px;background:none;border:0;color:#8fa5bb;display:inline-flex;gap:6px;align-items:center;cursor:pointer;padding:0}
.side .foot button:hover{color:#fff}
.main{min-width:0;display:flex;flex-direction:column}
.top{display:flex;align-items:center;gap:12px;padding:18px 28px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
.top h1{font-size:19px;margin:0;letter-spacing:-.01em}
.top .sub{color:var(--muted);font-size:13px}
.top .actions{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}
.menu-btn{display:none;background:none;border:0;padding:4px;cursor:pointer;color:var(--navy)}
.view{padding:24px 28px 48px}

/* ===== Cartões e grades ===== */
.grid{display:grid;gap:16px}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh);padding:18px}
.card h3{margin:0 0 12px;font-size:15px}
.card .head{display:flex;align-items:center;gap:8px;margin-bottom:12px}
.card .head h3{margin:0}
.card .head .r{margin-left:auto}
.kpi .lab{color:var(--muted);font-size:13px;display:flex;align-items:center;gap:6px}
.kpi .val{font-size:26px;font-weight:700;margin-top:6px;letter-spacing:-.02em}
.kpi .foot{font-size:12px;color:var(--muted);margin-top:4px}
.kpi.alert .val{color:var(--bad)}
.mt{margin-top:16px}
.muted{color:var(--muted)}
.empty{color:var(--muted);text-align:center;padding:28px 10px}

/* barras simples */
.bars .row{display:grid;grid-template-columns:170px 1fr 34px;gap:10px;align-items:center;margin:7px 0;font-size:13px}
.bars .track{height:10px;background:#eef1f5;border-radius:999px;overflow:hidden}
.bars .fill{height:100%;background:var(--navy2);border-radius:999px}
.bars .n{text-align:right;font-weight:600}

/* tabelas */
.tbl-wrap{overflow:auto;border:1px solid var(--line);border-radius:var(--r);background:#fff}
table{width:100%;border-collapse:collapse}
th,td{padding:11px 14px;text-align:left;border-bottom:1px solid #edf0f4;vertical-align:middle}
th{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:600;background:#fafbfc}
tr:last-child td{border-bottom:0}
tr.click{cursor:pointer} tr.click:hover td{background:#f8fafc}
td.num,th.num{text-align:right}

/* filtros */
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:16px}
.toolbar .inp{width:auto;min-width:200px}
.toolbar .grow{flex:1}

/* ===== Kanban (esteira e CRM) ===== */
.kanban{display:flex;gap:14px;overflow-x:auto;padding-bottom:12px;align-items:flex-start}
.col{flex:0 0 260px;background:#eaeef3;border-radius:var(--r);padding:10px;min-height:120px}
.col.over{outline:2px dashed var(--navy2);outline-offset:-2px}
.col-h{display:flex;align-items:center;gap:6px;padding:4px 4px 10px;font-weight:600;font-size:13px}
.col-h .cnt{background:#fff;border-radius:999px;padding:0 8px;font-size:12px;color:var(--muted)}
.col-h .sla{margin-left:auto;font-size:11px;color:var(--muted);font-weight:500}
.kc{background:#fff;border:1px solid var(--line);border-radius:10px;padding:11px 12px;margin-bottom:8px;cursor:grab;box-shadow:0 1px 2px rgba(15,42,68,.05)}
.kc:hover{border-color:#b9c6d4}
.kc.dragging{opacity:.4}
.kc b{display:block;font-size:13.5px}
.kc .meta{display:flex;gap:6px;flex-wrap:wrap;margin-top:7px;align-items:center}
.kc .line{font-size:12px;color:var(--muted);margin-top:4px;display:flex;justify-content:space-between;gap:6px}
.kc.late{border-left:3px solid var(--bad)}

/* ===== Linha do tempo das fases ===== */
.steps{display:flex;gap:4px;overflow-x:auto;padding:4px 0 8px}
.step{flex:1;min-width:92px;text-align:center;font-size:11.5px;color:var(--muted)}
.step .bar{height:6px;border-radius:999px;background:#e3e8ee;margin-bottom:6px}
.step.done .bar{background:var(--ok)} .step.now .bar{background:var(--accent)}
.step.now{color:var(--ink);font-weight:600}
.dl{display:grid;grid-template-columns:150px 1fr;gap:8px 12px;font-size:13.5px}
.dl dt{color:var(--muted)} .dl dd{margin:0;font-weight:500}
.checklist label{display:flex;gap:10px;align-items:center;padding:8px 0;border-bottom:1px solid #edf0f4;cursor:pointer}
.checklist label:last-child{border:0}
.checklist input{width:16px;height:16px;accent-color:var(--ok)}
.hist{list-style:none;padding:0;margin:0}
.hist li{padding:8px 0 8px 16px;border-left:2px solid var(--line);position:relative;font-size:13px}
.hist li:before{content:"";position:absolute;left:-5px;top:13px;width:8px;height:8px;border-radius:50%;background:var(--navy2)}
.hist li small{color:var(--muted);display:block}

/* ===== Atendimento (chat) ===== */
.chat{display:grid;grid-template-columns:290px 1fr;height:calc(100vh - 150px);min-height:460px;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;background:#fff}
.chat .list{border-right:1px solid var(--line);overflow:auto}
.chat .conv{padding:12px 14px;border-bottom:1px solid #edf0f4;cursor:pointer}
.chat .conv:hover{background:#f8fafc}
.chat .conv.on{background:#eef3f8}
.chat .conv b{display:flex;justify-content:space-between;font-size:13.5px}
.chat .conv small{color:var(--muted);display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat .pane{display:flex;flex-direction:column;min-width:0}
.chat .ph{padding:12px 16px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px}
.chat .msgs{flex:1;overflow:auto;padding:16px;background:#f3efe9}
.msg{max-width:72%;padding:8px 11px;border-radius:10px;margin:6px 0;font-size:13.5px;box-shadow:0 1px 1px rgba(0,0,0,.06);background:#fff}
.msg.eu{margin-left:auto;background:#dcf3e3}
.msg.bot{margin-left:auto;background:#e5eff9}
.msg small{display:block;font-size:11px;color:var(--muted);text-align:right;margin-top:2px}
.chat .comp{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line)}
.quick{display:flex;gap:6px;flex-wrap:wrap;padding:8px 10px 0}
.quick button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:4px 10px;font-size:12px;cursor:pointer}
.quick button:hover{border-color:var(--navy2)}

/* ===== Espelho de vendas ===== */
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:13px;margin-bottom:14px}
.legend span{display:inline-flex;align-items:center;gap:6px}
.legend i{width:14px;height:14px;border-radius:4px;display:inline-block}
.tower{margin-bottom:22px}
.tower h4{margin:0 0 8px}
.floors{display:flex;flex-direction:column;gap:6px}
.floor{display:flex;gap:6px;align-items:center}
.floor .fl{width:52px;font-size:12px;color:var(--muted)}
.un{width:78px;height:46px;border-radius:8px;border:1px solid transparent;cursor:pointer;font-weight:600;font-size:13px;display:flex;flex-direction:column;align-items:center;justify-content:center;line-height:1.1}
.un small{font-weight:500;font-size:10.5px;opacity:.85}
.un:hover{transform:translateY(-1px);box-shadow:var(--sh)}
.s-disponivel{background:var(--ok-soft);color:var(--ok);border-color:#bfe6d2}
.s-reservado{background:var(--warn-soft);color:var(--warn);border-color:#f0dba8}
.s-vendido{background:#e3e8ee;color:#5f6f80;border-color:#cfd7e0}
.s-bloqueado{background:var(--bad-soft);color:var(--bad);border-color:#f0c9c9}

/* ===== Imóveis ===== */
.imv{overflow:hidden;padding:0}
.imv .ph{height:130px;background:linear-gradient(135deg,var(--navy) 0%,var(--navy2) 60%,var(--accent) 140%);display:flex;align-items:flex-end;padding:10px;color:#fff}
.imv .bd{padding:14px 16px}
.imv .pr{font-size:18px;font-weight:700;margin:4px 0}

/* ===== Modal ===== */
.modal-bg{position:fixed;inset:0;background:rgba(15,32,46,.45);display:flex;align-items:flex-start;justify-content:center;padding:6vh 16px;z-index:50;overflow:auto}
.modal{background:#fff;border-radius:14px;width:100%;max-width:560px;box-shadow:0 20px 60px rgba(0,0,0,.2)}
.modal.wide{max-width:820px}
.modal .mh{display:flex;align-items:center;padding:16px 20px;border-bottom:1px solid var(--line)}
.modal .mh h3{margin:0;font-size:16px}
.modal .mh button{margin-left:auto;background:none;border:0;font-size:22px;cursor:pointer;color:var(--muted);line-height:1}
.modal .mb{padding:18px 20px}
.modal .mf{display:flex;gap:8px;justify-content:flex-end;padding:14px 20px;border-top:1px solid var(--line)}
.frow{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--navy);color:#fff;padding:10px 16px;border-radius:10px;z-index:80;box-shadow:var(--sh);font-weight:500}

/* formulário bancário impresso */
.doc{border:1px solid var(--line);border-radius:8px;padding:22px;font-size:13px}
.doc .dh{display:flex;justify-content:space-between;align-items:center;border-bottom:2px solid var(--navy);padding-bottom:10px;margin-bottom:14px}
.doc table td{border:1px solid #d8dee6;padding:7px 9px}
.doc table td:first-child{width:38%;background:#f6f8fa;color:var(--muted)}
.doc .sig{margin-top:40px;display:grid;grid-template-columns:1fr 1fr;gap:30px;text-align:center;font-size:12px}
.doc .sig div{border-top:1px solid #333;padding-top:6px}

@media print{
  body *{visibility:hidden}
  .doc,.doc *{visibility:visible}
  .doc{position:absolute;left:0;top:0;width:100%;border:0}
}

@media (max-width:1100px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:1fr 1fr}}
@media (max-width:820px){
  .app{grid-template-columns:1fr}
  .side{position:fixed;left:0;top:0;width:260px;z-index:40;transform:translateX(-100%);transition:.2s}
  .side.open{transform:none;box-shadow:0 0 0 100vmax rgba(0,0,0,.35)}
  .menu-btn{display:block}
  .top{padding:14px 16px;flex-wrap:wrap}
  .view{padding:16px}
  .g4,.g3,.g2{grid-template-columns:1fr}
  .chat{grid-template-columns:1fr;height:auto}
  .chat .list{max-height:220px;border-right:0;border-bottom:1px solid var(--line)}
  .chat .msgs{min-height:300px}
  .frow{grid-template-columns:1fr}
  .bars .row{grid-template-columns:110px 1fr 28px}
  .dl{grid-template-columns:120px 1fr}
}